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Skip Navigation LinksRaid Recovery > RAID Recovery Online Process

RAID Recovery Online Process

RAID disks
  1. Contact – First, the customer contacts Raid Recovery Online (RRO) and describes the events leading to the failure. RRO interviews the customer, asking questions which might help in the recovery process.

  2. Setup – Next, RRO guides the customer in setting up the online recovery environment.

  3. Damage Assessment – RRO performs several quick tests to determine the extent of the damage and whether an online recovery is feasible. Sometimes the damage to the disks is beyond online recovery. On those cases, RRO offers professional efficient recovery services in our labs.

  4. Analysis – After completing a full surface-error diagnostic scan, RRO analyzes the damage using our proprietary algorithms and expert insights.

  5. Report – Before data is actually recovered, the client receives an assessment of the recoverable data, which may include a list of recoverable files.

  6. Recovery – Finally, upon client approval, RRO completes the RAID recovery process. Data is recovered and stored on a healthy file-system in the client’s system.

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